University of Hawaii, Honolulu, HI

B.S., Computer Engineering

• Discrete Math for Engineers
• Computer Communication Nets
• Electromagnetics
• Renewable Energy
• Software Engineering

Student Data Center Tech 3, University of Hawaii

Manage data center for University of Hawaii system

• Oversee and maintain an 8000 square foot data center to ensure quality performance for university staff and co-location customers; routine inspections, inventory management, and installations to support work operations
• Planning, drafting, and testing processes for data center equipment, facilities, and systems. Ensuring adherence to safety procedures and maintaining high quality service standards expected by management
• Examined customer installations and observed operations to ensure conformance to design and equipment specifications

Computer Operator 3, University of Hawaii

• Direct infrastructure monitoring to identify and resolve issues on a statewide network. Diagnosed malfunctioning equipment and prepared information for field personnel; ensured complete historical documentation of actions and steps performed at the conclusion of jobs
• Implemented and supported corporate data systems for routers, switches, servers, and phone systems. Configured, installed, tested, and troubleshooted Cisco equipment to upgrade the university network infrastructure capabilities
• Promoted to lead computer operator in two years and managed 3 student workers in performing work assigned by supervisors